Australia Jobs
Floor Supervisor
Location
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Job Description
- Supervises a specific department or area, ensuring smooth operations and adherence to standards.
- Manages and guides staff members, assigning tasks and setting performance expectations.
- Maintains excellent customer service standards, handling inquiries and addressing customer concerns.
- Oversees schedules, ensuring adequate staffing levels and efficient workflow.
- Monitors product or service quality, conducting inspections to ensure adherence to company standards.
- Facilitates training sessions, mentors new employees, and provides ongoing coaching.
- Manages inventory, overseeing stock levels and restocking activities where necessary.
- Prepares reports, documenting incidents, and providing feedback to higher management.
- Enforces safety protocols and ensures compliance with regulations within the department.
- Collaborates with management to achieve departmental and organizational objectives.