Client Driver



Location

Hervey Bay, Hervey Bay & Fraser Coast QLD


Job Description


About the Client Driver Role: We are looking for someone who is not only a superhero behind the wheel but who is also great at understanding people, building relationships, and creating an experience for our clients. As a driver, you will ensure our clients are transported to their desired destination in a safe and comfortable manner.

What will this look like on a day-to-day basis?
You will be:

  • Driving clients to appointments and an assortment of destinations while maintaining exceptional customer service at all times
  • Delivering additional services to our clients, such as shop assistance and other social support
  • Keeping accurate records, including completing daily vehicle inspections
  • Reading schedules and run sheets
  • Liaising with schedulers and office personnel
  • Reporting back to the office if a client's needs have changed
  • Calling clients to confirm pick-up and drop-off times and locations
  • Maintaining vehicle cleanliness to a superior standard at all times
Qualification:
This position is best suited to someone who has:
  • Holds a current open Queensland Driver's Licence.
  • Has outstanding customer service skills and a love of interacting with clients.
  • Is highly organised, punctual, efficient and can manage their time well.
  • Has excellent knowledge of the local area.
  • Has exceptional driving skills and proven record of safety.
  • Is resilient, patient and is calm under pressure.
  • Understanding of, and willingness to develop an appreciation of, specialised service delivery within diverse groups, specifically Aboriginal and Torres Strait Islander, CALD, Veterans, Disability, Mental Health, LGBTI+ and Homelessness.